{"id":10614,"date":"2022-10-19T16:22:11","date_gmt":"2022-10-19T15:22:11","guid":{"rendered":"https:\/\/hillbar.fr\/general-terms-and-conditions-of-sale\/"},"modified":"2023-02-24T16:01:46","modified_gmt":"2023-02-24T15:01:46","slug":"general-terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/hillbar.fr\/en\/general-terms-and-conditions-of-sale\/","title":{"rendered":"General terms and conditions of sale"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10614\" class=\"elementor elementor-10614 elementor-3586\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc2f190 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc2f190\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-14d2074\" data-id=\"14d2074\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e14fb72 elementor-widget elementor-widget-text-editor\" data-id=\"e14fb72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">PREAMBLE<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The following provisions establish the General Terms and Conditions of Sale (GTCS) of the HILL BAR brand products offered by IL GELATO DI CORRADO (hereinafter the &#8220;Seller&#8221;) to any person (hereinafter the &#8220;Customer&#8221;) visiting or making a purchase via the site (hereinafter the &#8220;Site&#8221;), which is an e-commerce space that offers a service of ordering products remotely and then preparing products and delivering products.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The full and complete adhesion to the general conditions of sale, developed below<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A list of all the items below in sixteen (16) items is necessary and indispensable to be able to place an order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consequently, the Customer will not be able to prevail himself of an opposability on any clause, the placing of an order making office of an express acceptance of these.<\/span><\/p>\n<h2> <\/h2>\n<h2><b>1. PURPOSE<\/b><\/h2>\n<\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">These General Terms and Conditions of Sale govern exclusively the contracts for the online sale of IL GELATO DI CORRADO products to customers who are consumers and, together with the order form, constitute the contractual documents binding on the parties, to the exclusion of all other documents, leaflets, catalogs or photographs of the products, which are only indicative in nature.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The General Terms and Conditions of Sale are made available to Customers on the Seller&#8217;s Site where they can be consulted directly by clicking on &#8220;GTC&#8221;, and can also be communicated to the Customer upon request by e-mail or post.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The General Conditions of Sale are opposable to the Customer who acknowledges having been informed of them by clicking on the &#8220;Order&#8221; button at the time of ordering after having chosen his method of payment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<\/p>\n<p><span style=\"font-weight: 400;\">The conservation and reproduction of the General Terms and Conditions of Sale are ensured in accordance with the provisions of the Civil Code and the Customer acknowledges that he\/she has the right to keep them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Seller reserves the right to modify them at any time. In case of modification, the General Terms and Conditions of Sale applicable are those in force at the date of the order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The nullity of a clause does not entail the nullity of the General Terms and Conditions of Sale except if it is a clause that led one of the parties to conclude the sales contract.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The temporary or permanent non-application of one or more clauses of the General Terms and Conditions of Sale by the Seller shall not constitute a waiver of the other clauses of the General Terms and Conditions of Sale, which shall continue to have effect.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h3> <\/h3>\n<h3><b>2. ORDER<\/b><\/h3>\n<h3><b><\/b><\/h3>\n<h3><b>2.1. PLACING AND VALIDATION OF THE ORDER<\/b><\/h3>\n<\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">To place an order, the Customer goes to the<\/span><span style=\"font-weight: 400;\"> store<\/span><span style=\"font-weight: 400;\">  of the Site. The Customer undertakes to complete the order form correctly and to fill in the various fields present (billing address, delivery address, method of delivery, method of payment, etc.). The order is valid only if all the information requested from the Customer is filled in.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the Seller encounters a problem in fulfilling the order <\/span><span style=\"font-weight: 400;\">it undertakes to<\/span><\/p>\n<p><span style=\"font-weight: 400;\">inform the Customer within two (2) working days following the validation of the<\/span><\/p>\n<p><span style=\"font-weight: 400;\">order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The validation of the order by the Customer is worth acceptance of the general conditions of sale without reserve.<\/span><\/p>\n<h3> <\/h3>\n<h3><b>2.2. PROOF OF TRANSACTION<\/b><\/h3>\n<h3><b> <\/b><\/h3>\n<\/p>\n<p><span style=\"font-weight: 400;\">The data kept in the information system of the Site have evidentiary force as to the orders placed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the contract between Seller and Customer is for a sum equal to or greater than<\/span><\/p>\n<p><span style=\"font-weight: 400;\">greater than 120\u20ac (euros), the Seller shall ensure the conservation of the purchase order and the invoices for a period of ten (10) years, according to article L.213-1 of the Consumer Code.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h3> <\/h3>\n<h3><b>2.3. AVAILABILITY OF PRODUCTS<\/b><\/h3>\n<\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">All products offered on the site are subject to availability.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">If a product is no longer available after the order has been placed, the<\/span><\/p>\n<p><span style=\"font-weight: 400;\">seller is obliged to inform the Customer within two (2) working days following the validation of the order, by e-mail or by telephone by offering<\/span><\/p>\n<p><span style=\"font-weight: 400;\">several solutions: either to postpone the delivery while waiting for a restocking on this product, when it is possible, or to replace the ordered product by another product presented on the Site, or to cancel the order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Customer discharges the Seller of any responsibility in case of non-availability of<\/span><\/p>\n<p><span style=\"font-weight: 400;\">total or partial of the ordered products.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2> <\/h2>\n<h2><b> <\/b><\/h2>\n<h2><b>3. PRICES AND PAYMENT TERMS<\/b><\/h2>\n<h3> <\/h3>\n<h3><b> <\/b><\/h3>\n<h3><b>3.1. PRICE<\/b><\/h3>\n<\/p>\n<p><span style=\"font-weight: 400;\">The selling price, in accordance with article L.112-1 of the French Consumer Code, is indicated for each Product in \u20ac (euros), all taxes included (TTC), excluding delivery costs mentioned before the validation of the order and invoiced in addition.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The total amount due by the Customer is indicated on the confirmation page of the<\/span><\/p>\n<p><span style=\"font-weight: 400;\">order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Seller reserves the right to modify its prices at any time, while<\/span><\/p>\n<p><span style=\"font-weight: 400;\">guaranteeing to the Customer the application of the price in force on the day of the order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The price takes into account the French V.A.T., applicable on the day of the order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The French VAT of 5.5% for dark chocolate products and 20% for milk chocolate products applies to orders to Metropolitan France, Corsica and European Union countries. The general rate can be freely revised by Il Gelato di Corrado.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the VAT rate changes, these changes will be reflected in the price of the products.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of a promotion, Seller agrees to apply the promotional price to any<\/span><\/p>\n<p><span style=\"font-weight: 400;\">order placed during the promotion period.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The online sales offers are valid, in the absence of indication of particular duration, as long as the products appear on the Site and within the limits of available stocks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The acceptance of the offer by the Customer is validated, in accordance with the double click process, by the confirmation of the order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h3><b>3.2. TERMS OF PAYMENT<\/b><\/h3>\n<\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The payment of the order is made online: directly on the site via the integration of the payment module : <\/span><span style=\"font-weight: 400;\">STRIPE. <\/span> <\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h3><b>3.3. PAYMENT<\/b><\/h3>\n<\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The price is due in full after confirmation of the order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the exception of the sums paid which are refunded in the event of unavailability of the product ordered under the conditions provided for in Article 3.4 of these GTC, any sum paid in advance of the price produces interest at the legal rate on the expiry of a period of three months as from the payment until the delivery of the product or, failing that, the restitution of the sum paid on ordering.<\/span><\/p>\n<\/p>\n<p><span style=\"font-weight: 400;\">The Seller reserves the right to refuse any order or any delivery in case of existing dispute with the Customer, of total or partial non-payment of an order, of a refused payment by credit card.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The responsibility of the Seller can not be engaged in this respect.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Payment is made immediately upon ordering and by credit card (VISA, MASTERCARD), or Apple Pay or any other means of payment by fingerprints \/ facial recognition.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any order placed on the site and delivered outside France may be<\/span><\/p>\n<p><span style=\"font-weight: 400;\">subject to possible taxes and customs duties that are imposed when the package reaches its destination.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These customs duties and possible taxes related to the delivery of an item are the responsibility of the Customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Seller is not obliged to check and inform its Customers of the applicable customs duties and taxes. To know them, it is up to the Customer to get information from the competent authorities of his country.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h2> <\/h2>\n<h2><b>4. MODALITIES OF COLLECTION AT HILL BAR OR DELIVERY OF THE ORDER<\/b><\/h2>\n<h3> <\/h3>\n<h3><b> <\/b><\/h3>\n<h3><b>4.1. WITHDRAWAL AT THE HILL BAR<\/b> <b>  &#8211; FREE OF CHARGE<\/b><\/h3>\n<\/p>\n<p><span style=\"font-weight: 400;\">In the case of an order with collection at HILL BAR, the Customer undertakes to collect his order, upon receipt of an email notification, at the following address: 17 Rue du Frenelet 59650 Villeneuve d&#8217;Ascq: from Tuesday to Saturday during HILL BAR opening hours.<\/span><\/p>\n<h3><b><\/b><\/h3>\n<h3><b>4.2. DELIVERY OF THE ORDER BY CHRONOPOST (OR OTHER CARRIER)<\/b><\/h3>\n<\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The delivery of the products is ensured in Metropolitan France, Corsica and Monaco and Europe by CHRONOPOST and COLISSIMO. The DOM-TOM are not delivered by the online store because we would not be able to guarantee the quality of the products at reception because of the conditions of travel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Delivery is made by sending the products to the delivery address indicated by the Customer to the Seller.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Customer is responsible for the accuracy of the name and address information<\/span><\/p>\n<p><span style=\"font-weight: 400;\">the address of the recipient specified when placing the order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They must contain all the information required for delivery under the normal conditions provided by the carrier.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Customer is informed of the sending of his order by email and can follow at any time<\/span><\/p>\n<p><span style=\"font-weight: 400;\">moment the state of it with the help of the tracking number which will be transmitted by email by the Seller \/ carrier.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">The delivery requires the presence of the recipient who signs a notice of receipt.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In case of absence, a notice of availability is left in the mailbox of the recipient.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In case of absence or inaccessibility of a mailbox at the address of<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The cell phone number of the sender of the order can be used for delivery. If there is no response, the delivery is deemed to have been made. The package will not be presented a second time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you are not the addressee, it is your responsibility to inform him\/her that a parcel is available in the collection point indicated on your parcel tracking.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">For reasons related to the perishable nature of the product, it is strongly advised<\/span><\/p>\n<p><span style=\"font-weight: 400;\">to collect it from the collection point indicated by the carrier within 24 hours<\/span><\/p>\n<p><span style=\"font-weight: 400;\">with the notice of passage and an identification document.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the package is not picked up within the above-mentioned period, the Seller cannot be held responsible for any deterioration of the products.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the addressee does not manifest himself within the indicated period or in the case where the parcel is returned to the Seller, the delivery will be considered as completed and no refund or return of the product to another address will be made.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the home address is a public institution<\/span><\/p>\n<p><span style=\"font-weight: 400;\">(hospital&#8230;) or to a private establishment (company, clinic, retirement home&#8230;) and that the parcel could not be given in person to the recipient, the delivery will then be considered as carried out as from the moment when the parcel will have been given to the reception or the service of the establishment dedicated to the reception of the goods.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">DELIVERY TIMES BY CHRONOPOST OR COLISSIMO (OR OTHER CARRIER)<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The delivery time depends on the destination.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The date is guaranteed: except in case of force majeure, except in case of strike of the carriers, provided that the delivery address is precise, exact and complete, and provided that the person receiving the order is present at the time of delivery.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The delivery time takes into account the preparation time in the Seller&#8217;s workshops as well as the carrier&#8217;s delivery time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">During busy periods (Valentine&#8217;s Day, Easter, Christmas, etc.), order preparation and delivery times may be extended.<\/span><\/p>\n<\/p>\n<p><span style=\"font-weight: 400;\">If an item is unavailable, the Seller cannot guarantee the delivery time of the item.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">delivery.<\/span><\/p>\n<\/p>\n<p><span style=\"font-weight: 400;\">In case of difficult weather conditions (heavy snowfall, flooding, etc.) shipments and deliveries may be disrupted.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">By CHRONOPOSTE OR COLISSIMO :<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Preparation time: 1 working day for all orders received before<\/span><\/p>\n<p><span style=\"font-weight: 400;\">12h00<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211;<\/span><span style=\"font-weight: 400;\"> Delivery time: 1 to 4 working days (subject to the provider colissimo) <\/span> <\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Total delivery time from the date of order confirmation :<\/span><\/p>\n<p><span style=\"font-weight: 400;\">3 to 5 working days.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Special case of Corsica: the delivery time of the carriers is increased by 1 to 2 days.<\/span><\/p>\n<\/p>\n<p><span style=\"font-weight: 400;\">Orders placed on Sunday will be processed on Tuesday depending on available stock.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">HILL BAR working days: Tuesday to Saturday, excluding holidays.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Working days for carriers: Monday to Saturday, excluding holidays.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h2><b>5. RIGHT OF WITHDRAWAL<\/b><span style=\"font-weight: 400;\"> <\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The withdrawal period of 7 days does not apply to contracts for the supply of perishable products, food, such as goods sold by the site <\/span><span style=\"font-weight: 400;\">www.hillbar.fr.<\/span><span style=\"font-weight: 400;\"> Also, the Customer could not prevail himself of it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, a modification or cancellation can take place if the order has not yet been handed over to the carrier. The Seller will then be able to take into account this modification or cancellation. If the cancellation request is validated, the Customer will be refunded the totality of his order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">All requests for changes or cancellations must be sent by email to<\/span><\/p>\n<p><span style=\"font-weight: 400;\">the address <\/span><span style=\"font-weight: 400;\">contact@hillbar.fr <\/span><span style=\"font-weight: 400;\">to be taken into account. <\/span> <\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the order has been handed over to the carrier, no changes or cancellations can be taken into account and the price paid will not be refunded.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2> <\/h2>\n<h2><b>6. TRANSFER OF OWNERSHIP AND TRANSFER OF RISK<\/b><\/h2>\n<\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The products remain the property of the Seller until the payment of the price on the Site. The transfer of ownership of the products from the Seller to the Customer shall only take effect after payment of the price by the latter.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Seller insures the goods until the place of delivery. The transport risk is borne by the customer. It is up to the recipient to check the package in the presence of the deliveryman. In the event of damage to the delivery or missing products, the Customer shall specify his reservations on the delivery slip and confirm them, within three (3) days following the delivery, by email or by post.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Without the respect of this clause, no procedure of refunding could be engaged with the carrier.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h2> <\/h2>\n<h2><b> <\/b><\/h2>\n<h2><b>7. PRODUCT COMPLIANCE<\/b><\/h2>\n<\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Within three (3) days following delivery, defective products or products that do not conform to the order may be reimbursed if the Customer has ensured that there are no anomalies when the package is delivered (see Article 6 &#8211; TRANSFER OF OWNERSHIP AND TRANSFER OF RISK). In case of damaged packages or packages whose contents have been stolen or damaged, he may refuse the goods upon delivery and request the return of the package to its sender.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After verification by HILL BAR of the notified and dated reservations, and if they are proven, HILL BAR will proceed with the refund of the product(s).<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2> <\/h2>\n<h2><b>8. CLAIM<\/b><\/h2>\n<\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Seller shall do everything in its power to satisfy the Customer as best as possible. In this context, if the Customer has a complaint to make, he can address it to :<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; By mail to the following address HILL BAR &#8211; 17 RUE DU FRENELET &#8211; 59650 Villeneuve d&#8217;Ascq<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; By e-mail via the form in the &#8220;Contact us&#8221; section<\/span><\/p>\n<p><span style=\"font-weight: 400;\">on the Site by specifying the number of the order concerned.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; By email to the following address <\/span><span style=\"font-weight: 400;\">contact@hillbar.fr<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To be taken into account, any claim must be made within 48 hours of the<\/span><\/p>\n<p><span style=\"font-weight: 400;\">hours following the reception of the order, taking into account the perishable nature of the products.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Customer benefits from the legal guarantee of conformity provided for in Articles L211-4 and following of the Consumer Code and the legal guarantee relating to<\/span><\/p>\n<p><span style=\"font-weight: 400;\">consequences of defects or hidden defects provided for in Articles 1641 and following of the Civil Code.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any complaint must be motivated and accompanied by proof of the damage suffered.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the product has not been delivered, for any other reason than force majeure or the cases mentioned above (absence of the recipient, erroneous information&#8230;), the sale may be cancelled and the Customer may obtain a refund of the price, to the exclusion of any other compensation or damages.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">After the analysis and acceptance of the claim by the Seller, the Seller undertakes to reimburse the Customer. Refunds are made by check or bank transfer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The refund period will not exceed 30 days from the receipt of the refund request.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h2> <\/h2>\n<h2><b>9. PRODUCT GUARANTEES<\/b><\/h2>\n<\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">The &#8220;use by&#8221; or &#8220;best before&#8221; date of Seller&#8217;s products is indicated on each package.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Seller shall not extend its warranty if the products have not been stored under the conditions specified on the packaging of the products.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For the chocolate plates, the conditions of conservation are: a dry place, with the shelter of moisture, between 16\u00b0c and 18\u00b0c, ideally with 17\u00b0c.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h2> <\/h2>\n<h2><b>10. RESPONSIBILITIES<\/b><\/h2>\n<\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The photographs of the products shown on the Site are as accurate as possible but cannot guarantee a perfect similarity with the products offered, particularly with regard to colors.  <\/span><\/p>\n<\/p>\n<p><span style=\"font-weight: 400;\">The Seller declines any responsibility in case of difficulty in accessing its site or<\/span><\/p>\n<p><span style=\"font-weight: 400;\">interruptions in the connection regardless of the cause.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Furthermore, it shall not be held responsible for any damage or virus that may infect your computer or any computer equipment, following use of or access to the site or downloading from it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2> <\/h2>\n<h2><b>11. CUSTOMER DATABASE<\/b><\/h2>\n<\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">These data are processed and stored in conditions designed to ensure their security.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The data collected by the Seller on the Site are intended and necessary for the management of the order and commercial relations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some data are optional for the processing of orders, it is up to the Customer to fill or not the field concerned.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In accordance with the Data Protection Act of January 6, 1978, the Customer has, at any time, a right of access, rectification and opposition to all his personal data:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; By mail, with proof of identity, to HILL BAR &#8211; 17 RUE DU FRENELET &#8211; 59650 Villeneuve d&#8217;Ascq<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; On the Site, by making a request via the form in the &#8220;About Us&#8221; section<\/span><\/p>\n<p><span style=\"font-weight: 400;\">contact us&#8221; and by proving his identity<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Depending on the choices made by the Customer, he\/she may receive offers from the Seller <\/span><span style=\"font-weight: 400;\">(Newsletter, etc).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If he no longer wishes to receive these offers, he can unsubscribe by clicking on the link provided for this purpose in the newsletter or other email.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2> <\/h2>\n<h2><b>12. PROHIBITION OF SALES<\/b><\/h2>\n<h2><b> <\/b><\/h2>\n<\/p>\n<p><span style=\"font-weight: 400;\">The Customer must not resell the products which are intended for his personal use or that of the person receiving his order without prior written agreement from the company HILL BAR.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2> <\/h2>\n<h2><b>13. FORCE MAJEURE<\/b><\/h2>\n<\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Seller is exonerated from its responsibility in all cases of force majeure, linked to irresistible, unforeseeable and external circumstances.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cases of recognized disasters or bad weather, strikes by logistics service providers, or any other event likely to disrupt the proper flow of goods and computer flows are considered as force majeure.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2><b>14. LEGAL NOTICES<\/b><\/h2>\n<\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">HILL BAR is a brand of the company IL GELATO DI CORRADO with a capital of 1000 \u20ac whose head office is located at 17 Rue du Frenelet and is registered in the Lille Metropole Trade and Companies Register under the SIREN number 879 131 282  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tel. :  <\/span><span style=\"font-weight: 400;\">03 59 54 41 62<\/span><\/p>\n<p><span style=\"font-weight: 400;\">E-mail: <\/span><a href=\"mailto:contact@hillbar.fr\"><br \/>\n  <span style=\"font-weight: 400;\">contact@hillbar.fr<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Site host: OVH ( put address  <\/span><\/p>\n<\/p>\n<p><span style=\"font-weight: 400;\">Responsible for the site :<\/span><span style=\"font-weight: 400;\"> ( to see the name ) <\/span> <\/p>\n<h2> <\/h2>\n<h2><b> <\/b><\/h2>\n<h2><b>15. INTELLECTUAL PROPERTY<\/b><\/h2>\n<\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">All elements of the Site, whether visual or audio, including the underlying technology, are protected by copyright, trademark and patent laws.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By connecting to the Site, the Customer agrees not to copy or download all or part of its content, except with the prior and express authorization of the Seller.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<ol start=\"16\">\n<li><span style=\"font-weight: 400;\">  APPLICABLE LAW AND DISPUTES<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The present general conditions of sale are subject to French law.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of a dispute, an amicable solution will be sought as a priority before any<\/span><\/p>\n<p><span style=\"font-weight: 400;\">legal action.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For this purpose, we kindly ask you to contact by mail<\/span><\/p>\n<p><span style=\"font-weight: 400;\">our customer service at the following address HILL BAR 17 Rue du Frenelet 59650 Villeneuve d&#8217;Ascq<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the absence of an amicable solution, any legal action will be brought before the competent courts.<\/span><\/p><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PREAMBLE The following provisions establish the General Terms and Conditions of Sale (GTCS) of the HILL BAR brand products offered by IL GELATO DI CORRADO (hereinafter the &#8220;Seller&#8221;) to any person (hereinafter the &#8220;Customer&#8221;) visiting or making a purchase via the site (hereinafter the &#8220;Site&#8221;), which is an e-commerce space that offers a service of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10614","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hillbar.fr\/en\/wp-json\/wp\/v2\/pages\/10614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hillbar.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hillbar.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hillbar.fr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hillbar.fr\/en\/wp-json\/wp\/v2\/comments?post=10614"}],"version-history":[{"count":0,"href":"https:\/\/hillbar.fr\/en\/wp-json\/wp\/v2\/pages\/10614\/revisions"}],"wp:attachment":[{"href":"https:\/\/hillbar.fr\/en\/wp-json\/wp\/v2\/media?parent=10614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}